
Academic Technology Faculty Support
The Office of Academic Technology (OAT) supports faculty in the creation of dynamic and engaging instructional videos, graphics, and websites to advance student success at Austin Community College. Our teams provide tools and online/in-person training to faculty and students on the use of technology to support teaching and learning. Behind the scenes, OAT maintains and supports the audio/visual infrastructure on ACC campuses for classes, common spaces, and special events.
Search the FACULTY KNOWLEDGE BASe
View articles and training videos about ACC tools and resources.
Contact Us
Check the website for hours as well as locations for in-person faculty assistance. The Blackboard Help page has info specific to that platform.
Website: Faculty Resource Centers
Email: [email protected]
Phone: 512-223-0111
Form: Request Help
General Tech Help
Do you have general technical issues? For example, you need to reset your ACCeID password, have a problem with ACCmail, or trouble accessingWifi? IT can help with that.
Website: Technology Support
Email: [email protected]
Phone: 512-223-8324
Form: Service Request
Educational Technology Support

Event
Multimedia Services

Instructional
AV
Installations

Instructional
Design Support

Instructional Media Productions

Instructional Web
Projects

Student Technology Services

OAT Faculty Calendar

6/13/23
11am-12pm
Padlet for Feedback, Engagement, and Brainstorming

7/27/23 – online Zoom
7/28/23 – Highland Campus
9am – 3pm
Summer Software Day

Self-Paced: Blackboard 1: Building a Course Site (2 hours)
OAT News & Relevant Reads
- Lorem IpsemMore information…
- Fall 2023 TechnologyFall Academic Technology Dates If you have questions … Not sure how to…
- Removal of Blackboard Course SitesRemoval of Blackboard Course Sites On Friday, October 21, 2022, LMS Services will begin to remove course sites from ACC Blackboard. Course sites from all semesters prior to Summer 2020 are scheduled for deletion. If you have questions about… Read more: Removal of Blackboard Course Sites
Faculty Resources, Training, Tools & Support
Faculty Resource Centers
Every campus has Faculty Resource Centers with instructional staff available for assistance. Faculty can access up-to-date computer technology, software and equipment.


Incorporate Tech into your Curriculum
Instructional designers are available for consultations on how to best incorporate technology into the curriculum. Get support to develop or refine course learning objectives, assessments, and activities to create accessible, equitable, inclusive, engaging, and rewarding experiences for our students. Instructional designers provide the knowledge and expertise to ensure deliverables align with course learning objectives and ADA compliance.
Tools
Learn more about ACC business ownership of academic technologies and tools:
– currently being piloted;
– officially supported;
– unofficially supported;
– currently being implemented/sunsetted/in review.


Get Technology Training
Link to the OAT Faculty Calendar for a list of training events and self-pace offerings. In addition, check out our Remote Recess Sessions for faculty to gather online and learn something new in a low-stakes, casual, and FUN way.
Need Classroom Media Technology Support?
Having issues with the technology in your classroom? For support, please submit the Educational Technology Support Online Form.


Check Out Equipment
Visit your campus Faculty Resource Center (FRC)/Teaching & Learning Center (TLC) to check out technology. If you need an orientation on the equipment, staff are available to assist you.
Reserve a Teaching Space
Teaching spaces come in a variety of options from classrooms with presentation technologies and video streaming to large lecture halls and dedicated learning spaces designed with wrap-around services like the ACCelerator. Reserve a room through the Ad Astra Room Scheduling system. (Please make your request at least 24 hours in advance.)


Use a Computer Center
While TLED Computer Centers are primarily for student walk-in use, faculty may reserve a Computer Center to host a specific class meeting. Requests are on a first-come, first-served basis and are approved by the Academic Technology leadership.
To request a reservation for a class meeting, please submit the Computer Center request form. Please view the Student Technology Access website to ensure that the software you would like to use is available.
Plan an Event at ACC
If you are planning an event at ACC, please visit the ACC Events page to find useful information to help plan your event. For event requests and services, please submit the Multimedia Events Request Form.
For questions or inquiries about specific rooms, please contact the Campus Manager from the corresponding campus.
